Q: Can I customize my bracelet or jewelry?
A: Yes, we offer customization options for certain products. If you'd like to add engravings, specific colors, or styles, please visit our "Custom Products" page to choose the customization service you need. Please note that customized items are non-returnable once completed, so ensure the details are correct before placing your order.

Q: What payment methods do you accept?
A: We accept various payment methods, including:

Credit cards (Visa, MasterCard, American Express, etc.)
PayPal
UnionPay
Other popular e-wallet payments
The payment process is secure and encrypted to protect your payment details.

Q: How can I ensure my payment is secure?
A: Our website uses the latest SSL encryption technology to ensure the safety of your payment information. We partner with trusted payment platforms like PayPal and Stripe to provide a secure and reliable transaction process.

Q: How should I care for my jewelry?
A: To maintain your jewelry, avoid exposing it to chemicals (such as perfumes or cleaning products). When wearing it, try to prevent excessive friction. Store your jewelry in a jewelry box or a soft pouch when not in use. For silver jewelry, regular cleaning will help maintain its shine.